Essex County Fire & Rescue Service

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FOI / 3696 / 2017 - Vision system in control room

Thank you for your request for information under the Freedom of Information Act 2000. Please find our response to your request below.

Essex County Fire and Rescue Service does not use the Vision system in the Control Room to assist staff with mobilising fire appliances.

I would like to submit an FOI request about the following please:Does the Essex Fire and Rescue Service use the Vision system in the Control Room to assist staff with mobilising fire appliances?

If so, for the years 2015, 2016 and 2017, how many faults with the Vision system have occurred, that affected mobilising a fire appliance?

Please could you provide separate data sets for the three years.For the years 2015, 2016 and 2017, how many times have crews raised a query or debrief, saying that the wrong appliance was sent to an incident as a result of the Vision system. (for example, that the closest available fire engine was not sent, or anything else that went wrong as a result of Vision).

Please could you provide separate data sets for the three years.

If you are dissatisfied with the handling of your request you have the right to apply for an internal review. Internal review requests should be submitted within two months of the date of your original email and should be addressed to: Internal Review, Performance & Data Team, Kelvedon Park, Rivenhall, Witham, Essex CM8 3HB

Please ensure that you quote the above reference number in all future communications.

Please note that the response and data released to you as part of this request will be published on the Essex County Fire & Rescue Service website. The website address is http://www.transparency.essex-fire.gov.uk/ All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.

Thank you for your interest in Essex County Fire And Rescue Service.

Kind regards

Information Governance Essex County Fire & Rescue Service.

Telephone: 01376 576299.

E-mail: informationgovernance@essex-fire.gov.uk