Essex County Fire & Rescue Service

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FOI / 3912 / 2019 - Communication devices, mobile data and hydrant management

Thank you for your request under the Freedom of Information Act 2000. I can confirm that Essex County Fire & Rescue Service does hold this information.

Please see below the answer to your request.

Initial Request:

1. How many TomTom devices does your FRS have and type of devices / models are they?

2. Could you provide the number of operational officers / manager your FRS has as detailed in the table below. In addition, how many manager require a mobile application to access mobilising details or be mobilised by the control room?

See attached Excel spreadsheet.

3. Are you thinking of using mobile apps for On call crew call out / activation?

Possibly

4. How many On Call (RDS) staff does your FRS have?

497 (as at 31 Dec 2018)

5. How many Pagers does your FRS use?

Multitone (WP Birdy 350) ,Datanet (2A) 900 ,Officer Paging Mix of Motorola (A03VTB5961AA),UNICATION (NNPNPPEB315)350a.

Could you provide a breakdown by type of pager, e.g. PageOne, Multitone,Other

See above answer

6. Can you provide breakdown in terms of the number of Android and Apple users that use a corporate phone within your FRS?

None

7. If you FRS uses a mobile app what is the annual costs per user that the FRS pays?

We do not have a mobile app.

a. What is the renewal date for the current contract?

N/A

8. Which Mobile Device Management solution does your FRS use?

Intune Mobile Data

FOI Request

1. How many appliance Mobile Data Terminals (MDTS) does your FRS have?

88

2

2. Does your FRS have 1 or 2 MDTs per appliance?

1

a. If you use 2 MDTS, what is the second MDT used for, e.g. Home Fire Safety Checks?

n/a

3. What is the annual support costs that the FRS pays for the current MDT solution?

No support Cost ? All under Warranty

a. What is the renewal date for the current contract?

5 years warranty

4. Which Crewing system does your FRS use for RDS and full time staff?

Click

5. Does your FRS use any Incident Command Software solution?

Yes

a. If so, could you provide the software vendors name and product name

No, Vendor no longer exists, product is Vector

6. Is your FRS interested in moving to a cloud based solution

Possibly

Hydrant Management FOI Request

1. What system does your FRS currently use (digital or paper)?

Water Section use both digital & paper

2. How many Hydrant Inspectors does your currently FRS employ?

6 Hydrant Inspectors

3. How many water companies do you engage with?

5 Water companies

4. What is the annual support costs that the FRS pays for the current MDT solution?

This is under contract and has been since the end of last year for a period of 5 years

a. What is the renewal date for the current contract?

2023

Thank you for your interest in Essex County Fire & Rescue Service.


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