Essex County Fire & Rescue Service

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EIR 1715 / March 2024 / Lift Entrapments

Thank you for your request under the Environmental Information Regulations.

We can confirm that Essex County Fire & Rescue Service does hold the information you have requested.

Please see below the answer to your request.

Questions and final response:

Question 1 - I am emailing regarding Elizabeth House, 314-320 Rayleigh Road, SS9 5PZ

Would you be able to let me know how many entrapment call outs you have had at the above address over the past year?


I can confirm that Essex County Fire & Rescue Service (ECFRS) have no records of attending Elizabeth House, 314-320 Rayleigh Road, SS9 5PZ for any entrapment call outs in the period 22/03/2023 – 22/03/2024.


We hope this information is useful to you.




Incident and other data is published on our transparency site. Incident Data ( .

Please note that the response and data released to you as part of this request will be published on our website

All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.




Thank you for your interest in Essex County Fire and Rescue Service, we hope this satisfies your request.

If you are dissatisfied with the handling of your request, you have the right to apply for an internal review. 

Internal review requests should be submitted within two months of the date of your original email and should be sent to or sent to our postal address: Internal Review, System & Data Information Governance Team, Kelvedon Park, Rivenhall, Witham, Essex CM8 3HB.

Please ensure you quote the above reference number in all future communications.