Essex County Fire & Rescue Service

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EIR 1730 / June 2024 / Lift Entrapments

Thank you for your request under the Environmental Information Regulations.

We can confirm that Essex County Fire & Rescue Service (ECFRS) does hold the information you have requested.

Please see below the answer to your request.

Questions and final response: Question 1 - I am emailing regarding 71-87 Priory Court, Roots Hall Drive, Southend Essex SS2 6HF Would you be able to let me know how many entrapment call outs you have had to the lift at the above address over the past year?


We have checked our Incident Recording System and can confirm Essex County Fire & Rescue Service (ECFRS) have no record of our attendance at 71 – 87 Priory Court, Roots Hall Drive, Southend SS2 6HF to assist in any lift entrapments for the period 3rd June 2023 to 3rd June 2024.

We hope this information is useful to you.




Incident and other data is published on our transparency site. Incident Data ( .

Please note that the response and data released to you as part of this request will be published on our website

All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.




Thank you for your interest in Essex County Fire and Rescue Service, we hope this satisfies your request.

If you are dissatisfied with the handling of your request, you have the right to apply for an internal review.

Internal review requests should be submitted within two months of the date of your original email and should be sent to or sent to our postal address: Internal Review, Information Governance Team, Kelvedon Park, Rivenhall, Witham, Essex CM8 3HB.

Please ensure you quote the above reference number in all future communications.

We would be grateful if you are able to complete our Feedback form, this will enable us to learn and improve our service. Please use the above link to access, all responses are anonymous.