Essex County Fire & Rescue Service

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FOI4612 / July 2023 / ICT Contracts

Thank you for your request under the Freedom of Information Act 2000.

We can confirm that Essex County Fire & Rescue Service does hold the information you have requested.

Questions and final response:

Question 1 – The information I'm requesting is regarding the software contracts that the organisation uses, for the following fields. The organisation’s primary corporate Finance Software Solution: Name of Supplier:

Unit4 Business Software Limited

Question 2 – The brand of the software ?


Question 3 – Description of the contract ?

ERP Core: Unit4 ERP Financials Unit4 ERP Budgeting Unit4 ERP Expenses Unit4 ERP Inventory Management Unit4 ERP Procurement Unit4 ERP Sales Unit4 ERP System Administration

Question 4 – Number of Users/Licenses ?


Question 5 – Annual Spend ?

£78k dependant on RPI and CPI increases.

Question 6 – Contract Duration ?

4 years 

Question 7 – Contract Start Date ?


Question 8 – Contract Expiry ?


Question 9 – Contract Review Date ?


Question 10 – Contact Details ?

ICT Category Manager ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Incident and other data is published on our transparency site. Incident Data ( .

Please note that the response and data released to you as part of this request will be published on our website

All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.


Thank you for your interest in Essex County Fire and Rescue Service, we hope this satisfies your request.

If you are dissatisfied with the handling of your request, you have the right to apply for an internal review.

Internal review requests should be submitted within two months of the date of your original email and should be sent to or sent to our postal address: Internal Review, System & Data Information Governance Team, Kelvedon Park, Rivenhall, Witham, Essex CM8 3HB.

Please ensure you quote the above reference number in all future communications.