Essex County Fire & Rescue Service

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FOI4620 / August 2023 / Stairlifts

Thank you for your request under the Freedom of Information Act 2000.

We can confirm that Essex County Fire & Rescue Service does hold the information you have requested.

Questions and final response:

Question 1 – How many call outs to homes made by the Essex County Fire and Rescue Service were related to injuries or problems with stairlifts in (a) 2019, (b) 2020, (c) 2021, and (d) 2022?


We do not have a specific category to select ‘stairlift’ in determining an incident, the figures below have been obtained using a free text search for ‘Stair lift’ or ‘Stairlift’.

It is possible that there were more incidents than those listed below.

Year     Number of Incidents

2019    8

2020    6

2021    7

2022    6


Incident and other data is published on our transparency site. Incident Data ( .

Please note that the response and data released to you as part of this request will be published on our website

All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.


Thank you for your interest in Essex County Fire and Rescue Service, we hope this satisfies your request.

If you are dissatisfied with the handling of your request, you have the right to apply for an internal review. 

Internal review requests should be submitted within two months of the date of your original email and should be sent to or sent to our postal address: Internal Review, System & Data Information Governance Team, Kelvedon Park, Rivenhall, Witham, Essex CM8 3HB.

Please ensure you quote the above reference number in all future communications