Essex County Fire & Rescue Service

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FOI 4658 / April 2024 / Hoax Calls

Thank you for your request under the Freedom of Information Act 2000.

We can confirm that Essex County Fire & Rescue Service does hold the information you have requested.

Questions and final response:

Question 1 – How many hoax calls did ECFRS receive in 2021, 2022 and 2023?


Year (Calendar)       Total Number of Hoax Calls received by Essex County Fire & Rescue Service

2021                          166

2022                          182

2023                          194


Question 2 – What is the average cost of attending a hoax call?


The average cost of Essex County Fire & Rescue Service (ECFRS) attending hoax calls is £678.00. We hope you find this information useful.




Incident and other data is published on our transparency site. Incident Data (

Please note that the response and data released to you as part of this request will be published on our website

All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.




Thank you for your interest in Essex County Fire and Rescue Service, we hope this satisfies your request.

If you are dissatisfied with the handling of your request, you have the right to apply for an internal review.

Internal review requests should be submitted within two months of the date of your original email and should be sent to or sent to our postal address: Internal Review, System & Data Information Governance Team, Kelvedon Park, Rivenhall, Witham, Essex CM8 3HB.

Please ensure you quote the above reference number in all future communications.