Essex County Fire & Rescue Service

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FOI 4673 / May 2024 / Data Breaches and Grievances

Thank you for your request under the Freedom of Information Act 2000.

We can confirm that Essex County Fire & Rescue Service does hold some of the information you have requested.

Questions and final response:


Question 1 – I would like to request following information, under the Freedom of Information Act 2000:

Total number of data breaches in the past 24 months.

Essex County Fire & Rescue Service (ECFRS) have processed 102 Data breaches since May 2022.


Question 2 - Total number of data breaches in the past 24 months that were reported to the ICO.

Of the 102 Data breaches that were processed by ECFRS, 3 were reportable to the Information Commissioner’s Office (ICO).


Question 3 –Total number of grievances that have been raised in the past 24 months.

ECFRS have received forty-two grievances since May 2022.


Question 4 – Total number of grievances in the past 24 months, whereby the initial/investigatory meetings were held 5 days or more from when the grievance was raised.

This information is not recorded; therefore we are unavailable to provide you with this information.


We hope you find this information useful.


24th May 2024 - Internal Review requested for Question 4, Update to follow once review has been completed.



Incident and other data is published on our transparency site. Incident Data (

Please note that the response and data released to you as part of this request will be published on our website

All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.




Thank you for your interest in Essex County Fire and Rescue Service, we hope this satisfies your request.

If you are dissatisfied with the handling of your request, you have the right to apply for an internal review.

Internal review requests should be submitted within two months of the date of your original email and should be sent to or sent to our postal address: Internal Review, Information Governance Team, Kelvedon Park, Rivenhall, Witham, Essex CM8 3HB.

Please ensure you quote the above reference number in all future communications.

We would be grateful if you are able to complete our Feedback form, this will enable us to learn and improve our service.

Please use the Feedback link to access, all responses are anonymous.