Essex County Fire & Rescue Service

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FOI 4675 / June 2024 / ICT Contracts

Thank you for your request under the Freedom of Information Act 2000.

We can confirm that Essex County Fire & Rescue Service does hold some of the information you have requested.


Questions and final response:


Question 1 – Contract Title: Please provide me with the contract title.

HPE Nimble Server Support


Question 2 –Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relates to: Server Hardware, Virtualisation, SAN (Storage Area Network)

SAN and Hardware were consolidated for economies of scale.


Question 3 – Existing/Current Supplier: Please provide me with the supplier’s name for each contract.

Support Warehouse


Question 4 - Brand: Please state the brand of hardware or software.

Hewlett Packard, Nimble


Question 5 - Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation.



Question 6 - Annual Average Spend: Please provide me with the most recent annual spend for this contract?



Question 7 - Contract Duration: (Please can you also include notes if the contract includes any contract Extension periods)

12 months


Question 8 - Contract Expiry Date: Please can you provide me with the date of when the contract expires.



Question 9 - Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.)

This service will be tendered so review is planned in September 2024.


Question 10 - Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers were purchased.

Purchased in November 2019


Question 11- Number of Physical Server: Please can you provide me with the number of physical servers.



Question 12 - Number of Virtual Servers: Please can you provide me with the number of Virtual servers.



Question 13 - Brief Contract Description: I require a brief description of the service provided under this contract. Please do not just put maintenance. I need at least a sentence.

Maintenance and support on Hardware and Software on HP Enterprise and Nimble servers


Question 14 – Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.)

Please contact the ICT Category Manager at


We hope you find this information useful. 




Incident and other data is published on our transparency site. Incident Data (

Please note that the response and data released to you as part of this request will be published on our website

All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.




Thank you for your interest in Essex County Fire and Rescue Service, we hope this satisfies your request.

If you are dissatisfied with the handling of your request, you have the right to apply for an internal review.

Internal review requests should be submitted within two months of the date of your original email and should be sent to or sent to our postal address: Internal Review, Information Governance Team, Kelvedon Park, Rivenhall, Witham, Essex CM8 3HB.

Please ensure you quote the above reference number in all future communications.

We would be grateful if you are able to complete our Feedback form, this will enable us to learn and improve our service, all responses are anonymous.