Essex County Fire & Rescue Service

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FOI / 3701 / 2018 - Staff feedback and suggestions

Thank you for your request for information under the Freedom of Information Act 2000. Please find our response to your request below.?

There are Weekly Blogs by both the CFO and the PFCC where employees have the opportunity to post a reply. There is a Contact Us function on the Intranet.

Our Service Intranet includes the following Employee Engagement section: http://servicenet/Employee_Engagement?

Here at Essex County Fire and Rescue Service, we are committed to employee engagement and giving our people a voice.

What is employee engagement?

Employee engagement is a workplace approach designed to ensure that employees are committed to their organisation?s goals and values, motivated to contribute to organisational success, and are able at the same time to enhance their own sense of well-being. Engaged employees enjoy more satisfaction at work, have improved productivity, as well as think, behave and act in a positive way.

Manager Briefings

Manager Briefings bring managers together with our Senior Leadership Team on a face-to-face basis so that information can be delivered, questionsasked and feedback collected.

Leadership Forum

The aim of our Leadership Forum is to give you as a leader something to own and share with your teams.

Your Voice Employee Engagement Forum

Your Voice Employee Engagement Forum began in December 2015 and is open to any member of staff to come along and join in the conversation.Employee Engagement Survey 2016. Our Engagement score has increased by 5% to 68%, which is a significant uplift and is credit to all employees and the efforts we all have made to improve our Service and the way we do things.??

We have a Whistle Blowing Policy and a Whistleblowing confidential advice line ? Public Concern at Work (PCAW) ? who provide FREE advice to individuals with whistleblowing dilemmas at work. They can help to identify how best to raise a concern while minimising any risk to the individual.?

In cases of fraud and corruption where the employee feels unable to speak to their line manager or the manager directly responsible for the area of concern, any of the following can be contacted: Clerk and Monitoring Officer, Audit Commission, Appointed External Auditors.

If you are dissatisfied with the handling of your request you have the right to apply for an internal review. Internal review requests should be submitted within two months of the date of your original email and should be addressed to: Internal Review, Performance & Data Team, Kelvedon Park, Rivenhall, Witham, Essex CM8 3HB

Please ensure that you quote the above reference number in all future communications.

Please note that the response and data released to you as part of this request will be published on the Essex County Fire & Rescue Service website. The website address is All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.

Thank you for your interest in Essex County Fire And Rescue Service.

Kind regards

Information Governance Essex County Fire & Rescue Service

Telephone: 01376 576299