Essex County Fire & Rescue Service

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FOI / 4000 / 2019 - ICT contracts

Thank you for your request under the Freedom of Information Act 2000. I can confirm that Essex County Fire & Rescue Service does hold this information.

Please see below the answer to your request.

Final response:

This is a request for information that relates to the organisation’s contracts around ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area Network (SAN) Maintenance/Support, which may include:

• Server Hardware Maintenance- contracts relating to the support and maintenance of the organisation’s physical servers.
  Virtualisation Maintenance/Support/ Licensing  (VMware, Solaris, Unix, Linux, Windows Server)
• Storage Area Network Maintenance/Support  (EMC, NetApp etc)
For each of the type of contract described above, please can you provide me with the following data. If there is more than one contract please split the information for each separate supplier this includes annual spend

1. Contract Title: Please provide me with the contract title.

SAN Maintenance

2. Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relate to: Server Hardware, Virtualisation, SAN (Storage Area Network).

Server Hardware

3. Existing/Current Supplier:  Please provide me with the supplier name for each contract.

HP and CDW 

4. Brand:  Please state the brand of hardware or software.

HP San 

5. Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation.


6. Annual Average Spend: Please provide me with the most recent annual spend for this contract?


7. Contract Duration: (Please can you also include notes if the contract includes any contract extension periods.)

12 months

8. Contract Expiry Date: Please can you provide me with the date of when the contract expires.

December 2019 

9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.)


10. Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers where purchased.

Information is not available, most servers are G2 or G3, are several years old and are due to be replaced.
11. Number of Physical Server: Please can you provide me with the number of physical servers.


12. Number of Virtual Servers: Please can you provide me with the number of Virtual servers’ servers.


13. Brief Contract Description: I require a brief description of the service provided under this contract. Please do not just put maintenance I need at least a sentence.

24 x 7 hardware breakfix support for physical servers.

14. Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.)
Dianne Perkins, Contracts and Assets Officer, 01376 576423,     

If this service is part of a managed contract please can you send me the contract information for this managed service including Hardware Brand, Number of Users, Operating System, and contact details of the internal contact responsible for this contract.


Please note that the response and data released to you as part of this request will be published on the Essex County Fire & Rescue Service website. The website address is All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.

 Thank you for your interest in Essex County Fire & Rescue Service.