Initial request: I am currently doing some research into IT Service Management trends in the UK public sector. Could you kindly provide me with the below information about your organisation: 1. What software product(s) are you using to manage your IT Service Management (e.g. Landesk, ServiceNow, Cherwell, Hornbill etc.)? 2. When does the contract with your current service desk provider end? 3....
3706 The second part of your request we can confirm that Essex County Fire & Rescue Service does hold this information, however the information is exempt from disclosure to you. What...