Essex County Fire & Rescue Service

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FOI / 4233 / 2021 - Telephone contracts

 

Thank you for your request under the Freedom of Information Act 2000. We can confirm that Essex County Fire & Rescue Service does hold the information you have requested.

Please see below the answer to your request.

Questions and final response:

I would like to submit a new FOI request.

All or some of the information provided previously has expired, I require an update on the questions below.

See my request below:

Contract 1

1. Current Lines/Voice Services (Analogue, ISDN VOIP, SIP etc) Provider- Please can you provide me with the name of the supplier for the contract? 

BT under the Crown Commercial Services framework.

2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the renewal dates up into however many suppliers?

Not Applicable

3. Fixed Line- Contract Duration- the number of years the contract is for each provide.

Not Applicable

4. Type of Lines- Please can you split the type of lines per each supplier? PSTN, Analogue, SIP 

ISDN, PSTN and POTS supplied by BT under the Crown Commercial Framework.

SIP provided by the Essex NGN Contract which has 2 years to run (DEC 2022).

5. Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines  

·       One SIP Trunk diversely delivered to 3 POPs.

·       2 ISDN 30 for 999 Control Centre

·       164 POTS circuits

 

Contract 2

6. Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available please can you provide further insight into why?

ISDN, PSTN and POTS supplied by BT under the Crown Commercial Framework.

SIP provided by the Essex NGN Contract which has 5 years to run.

7. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract.

NGN is April 2013. 

8. Minutes Landline Monthly Spend- Monthly average spend on calls for each provider. An estimate or average is acceptable.

 Please see BT Invoices in Disclosure & Contracts site at

http://www.transparency.essex-fire.gov.uk/

9. Minute’s Landlines Contract Duration: the number of years the contract is with the supplier. 

Not applicable

10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable. 

·       163 external extensions

·       738 internal extensions

Contract 3

The information you have requested for Contract 3 is available at FOI / 3692/ 2018 - Broadband Contracts (essex-fire.gov.uk)

11.   Fixed Broadband Provider- Supplier’s name if there is not information available please can you provide further insight into why?

12.   Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the renewal dates up into however many suppliers.

13.   Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.

Contract 4

14. WAN Provider- please provide me with the main supplier(s) if there is no information available please can you provide further insight into why?

DUCLE

15.   WAN Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the renewal dates up into however many suppliers.

NGN Contract (expires DEC 2022)

16. Contract Description: Please can you provide me with a brief description of the contract.

MPLS services

17. The number of sites: Please state the number of sites the WAN covers. Approx. will do.

60 sites

18.   WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.

Please see invoices at http://www.transparency.essex-fire.gov.uk/

19. For each WAN contract can you please provide me with information on how this was procured, especially around those procurement that used frameworks, please provide me with the framework reference.

NGN contract with Essex County Council.

20. Internal Contact: please can you send me their full contact details including contact number and email and job title for all the contracts above.

Dianne Perkins, Dianne.Perkins@essex-fire.gov.uk

Thank you for your interest in Essex County Fire and Rescue Service, we hope this satisfies your request.