Request
I would like to request information on your organisation under the Freedom of Information Act.
Mobile phones
Who is your current mobile phone provider?
How many mobile connections?
When is the contract up for renewal?
How long do you contract for (24 or 36 months)?
The email address of the primary contact for this contract?
SIP Trunking
Have you implemented SIP?
If yes, when does the contract expire?
Who is your SIP provider?
The email address of the primary contact for this contract?
Team Licences
Which Microsoft 365 Licence do you have e.g. E3, E5
Have you voice enable your Teams Licences?
If not, is that something you are considering? Telephony
What is your current telephony system?
How many users of the telephony system?
When is the contract up for renewal?
The email address of the primary contact for this contract?
Response
Thank you for your request under the Freedom of Information Act 2000.
We can confirm that Essex County Fire & Rescue Service does hold the information you have requested.
Questions and final response:
Question 1 – Who is your current mobile phone provider?
Samsung, Apple // BT for plan (EE)
Question 2 – How many mobile connections?
820
Question 3 – When is the contract up for renewal How long do you contract for (24 or 36 months)?
One off purchase for devices. // 12.01.2026 - 36 Months
Question 4 – The email address of the primary contact for this contract ?
contracts@essex-fire.gov.uk
Question 5 – SIP Trunking - Have you implemented SIP?
No - All other questions for SIP not applicable
Question 6 - Which Microsoft 365 Licence do you have e.g. E3, E5 Have you voice enable your Teams Licences?
E3, This is provided with 8X8
Question 7 - What is your current telephony system?
8X8
Question 8 - How many users of the telephony system?
688
Question 9 - When is the contract up for renewal?
24/06/2024(Unless extended by another year as per contract)
Question 10 - The email address of the primary contact for this contract?
contracts@essex-fire.gov.uk
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Incident and other data is published on our transparency site. Incident Data (essexfire.gov.uk) .
Please note that the response and data released to you as part of this request will be published on our website http://transparency.essex-fire.gov.uk/.
All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.
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Thank you for your interest in Essex County Fire and Rescue Service, we hope this satisfies your request.
If you are dissatisfied with the handling of your request, you have the right to apply for an internal review.
Internal review requests should be submitted within two months of the date of your original email and should be sent to informationgovernance@essex-fire.gov.uk or sent to our postal address: Internal Review, System & Data Information Governance Team, Kelvedon Park, Rivenhall, Witham, Essex CM8 3HB.
Please ensure you quote the above reference number in all future communications