Thank you for your request under the Freedom of Information Act 2000. We can confirm that Essex County Fire & Rescue Service does hold the information you have requested.
Please see below the answers to your request.
Questions and final response:
Telephony
1. What is your current telephony system?
Skype for Business 2015
2. How many users of the telephony system?
We have 760 users.
3. When is the contract up for renewal?
Not applicable
4. Are you considering or interested in Microsoft Teams Voice (Direct Routing)?
We are going into a procurement exercise for Microsoft Teams.
5. The name (separately) and email address of the primary contact for this contract?
Dianne.Perkins@essex-fire.gov.uk
6. Current annual spend?
Our current annual spend is £15500.
Mobile phone contracts
1. Who is your current mobile phone provider?
Our mobile provider is EE.
2. How many mobile connections?
We have 468 mobile connections.
3. When is the contract up for renewal?
The contract renewal date is 2022.
4. How long do you contract for (24 or 36 months)?
Our contract is for 36 months.
5. The name (separately) and email address of the primary contact for this contract?
Dianne.Perkins@essex-fire.gov.uk
6. Current annual spend?
Our current annual spend is £76406.09.
Crown Commercial Services frameworks
Do you procure through the Networks Services 2 framework? (RM3808 previously RM1045) If not, how do you procure mobiles and telecommunication services/solutions?
G Cloud for anything over £50k.