Thank you for your request under the Freedom of Information Act 2000.
We can confirm that Essex County Fire & Rescue Service does hold some of the information you have requested.
Questions and final response:
The information I'm requesting is regarding the software contracts that the organisation uses, for the following fields. Enterprise Resource Planning Software Solution (ERP):
Question 1 – Name of Supplier?
Unit4 Business Software Limited.
Question 2 – The brand of the software?
ERP7.
Question 3 – Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included. Please also list the software modules included in these contracts? Replacement of Unit 4 Dream 6 financials with Unit 4 ERP7. Contract awarded via the LPP IM&T framework Lot 4.2 Contract for 4 years with additional extensions for up to 10 years. Includes Financial Software as well as P2P, Warehousing, Inventory and HR. Software modules included in these contracts:
Software Modules Included
Corporate Financial Management
Procurement Management
Project Management
Field Service Management
Human Resources & Payroll
Planning, Budgeting & forecasting
Research Management
Question 4 - Number of Users/Licenses?
1,448.
Question 5 - Annual Spend: What is the annual average spend for each contract?
£79,500 per annum.
Question 6 - Contract Duration?
48 Months.
Question 7- Contract Start Date?
15/06/2023.
Question 8 - Contract Expiry?
30/06/2027.
Question 9 - Contract Review Date?
30/06/2026.
Question 10 - Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number)?
Essex County Fire & Rescue Service (ECFRS) do not hold this information Under S.16 of the Act, it is our duty to advise and assist requesters, therefore please contact directly Unit4 for their sales team to provide this information
Primary Customer Relationship Management Solution (CRM): For example, Salesforce, Lagan CRM, Microsoft Dynamics; software of this nature.
Essex County Fire and Rescue Service do not have a Primary Customer Relationship Management Solution.
Primary Human Resources (HR) and Payroll Software Solution:For example, iTrent, ResourceLink, Health Roster; software of this nature.
Question 11 - Name of Supplier?
Civica UK Ltd.
Question 12 - The brand of the software?
Civica HR (HOBS).
Question 13 - Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included. Please also list the software modules included in these contracts? Provision of HR & OD Business solution (HOBS) – support and maintenance are included.
Software Modules Included
Human Resources
Organisational Development
Question 14 - Number of Users/Licenses?
1,448.
Question 15 - Annual Spend?
£52,602.
Question 16 - Contract Duration?
48 months with an additional 36-month extension.
Question 17 - Contract Start Date?
28/04/2017.
Question 18 - Contract Expiry?
28/04/2024.
Question 19 - Contract Review Date?
Review on this contract currently underway.
Question 20 - Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number) ?
Essex County Fire & Rescue Service (ECFRS) do not hold this information Under S.16 of the Act, it is our duty to advise and assist requesters, therefore please contact the Civica Sales team directly to provide this information.
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Incident and other data is published on our transparency site. Incident Data (essexfire.gov.uk) .
Please note that the response and data released to you as part of this request will be published on our website http://transparency.essex-fire.gov.uk/.
All requests will be anonymised and no personal information including contact details will be disclosed as part of this process.
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Thank you for your interest in Essex County Fire and Rescue Service, we hope this satisfies your request.
If you are dissatisfied with the handling of your request, you have the right to apply for an internal review.
Internal review requests should be submitted within two months of the date of your original email and should be sent to informationgovernance@essex-fire.gov.uk or sent to our postal address: Internal Review, System & Data Information Governance Team, Kelvedon Park, Rivenhall, Witham, Essex CM8 3HB.
Please ensure you quote the above reference number in all future communications.